Privacy Policy

1. Introduction

bit-ly.me ("we", "us", "our") operates a URL shortening, bio link, and analytics platform. This Privacy Policy explains what personal data we collect, why we collect it, and the choices you have.

By using our website, dashboard, or API, you agree to the practices described in this policy.

2. Information we collect

We may collect the following categories of information:

• Account details: name, email address, username, password (stored hashed), billing email, and plan information.
• Content you create: short links, bio pages, QR codes, deep links, titles, destinations, and optional UTM parameters.
• Usage data: clicks, scans, referrers, device/browser type, approximate location derived from IP, and timestamps.
• Payment data: transaction references processed by PayPal. We do not store full card numbers on our servers.
• Technical data: IP address, cookies, session identifiers, and log files used for security and performance.

3. How we use your information

We use personal data to:

• Provide, maintain, and improve the platform.
• Authenticate users and secure accounts.
• Process subscriptions, invoices, and refunds.
• Measure link performance and deliver analytics.
• Send service-related emails such as verification codes and billing notices.
• Detect abuse, fraud, and violations of our Terms.

4. Cookies and similar technologies

We use essential cookies for authentication, security, and session management. With your consent, we may also use analytics cookies to understand how visitors use our marketing pages.

You can accept or decline non-essential cookies using the banner shown on first visit. You may also control cookies through your browser settings.

5. Sharing and disclosure

We do not sell your personal information. We may share data with trusted processors such as hosting providers, email services, and payment partners only as needed to operate the service, or when required by law.

6. Data retention

We retain account data while your account is active. Analytics and link click logs may be retained according to your plan limits and operational needs. You may request deletion of your account by contacting support.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact us to exercise these rights.

8. Contact

Questions about this policy can be sent to legal@bit-ly.me or support@bit-ly.me.